Opening Attachments in Notes 8 on Ubuntu 8.04

As we upgraded some desktops to Ubuntu 8.04 nobody of these users could open attachments directly within the Lotus Notes context. Now we found a workaround:

“When a customer clicks an attachment within the Lotus Notes® client for Linux®, the Open Attachment dialog box provides the customer with options to Open, Edit, or View the attachment. When any of these three options are opened the dialog box disappears and no action is taken.

Generally, this problem is seen with attachments that are not of a common file type in Linux. However, this problem can also occur for common Linux file types such as odt and pdf.”

For Lotus Notes 8 on Linux, the paths are a little different than above. So do the following as root:

mv /opt/ibm/lotus/notes/openwith /opt/ibm/lotus/notes/openwith.old
ln -s $(which gnome-open) /opt/ibm/lotus/notes/openwith

Replace gnome-open with kde-open if you use KDE.

Thanks, Thorben!

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