Two years ago our “After-Lotusphere-Trip” ended up in Anna Maria island, where we found a beautifull place at the Cedar Cove and watched the Pelicans for a few days.
This year we stranded in Boca Grande. And this is an unbelievable place. A small village with about 2500 citizens, no MacDonalds, no shopping malls. One hotel, one bakery, a few small shops. Nothing more.
Today we rented bicycles and drove down to the south end where the old lighthouse stands since more than 100 years. We were sitting on the dock of the bay watching the pelicans and the dolphins. And tonight we had the first really delicious dinner since we stayed in the US. What a wonderfull and extraordinary experience.
We could stay a few days more before we return to cold and dark Germany.
Two years ago our "After-Lotusphere-Trip" ended up in Anna Maria island, where we found a beautifull place at the Cedar Cove and watched the Pelicans for a few days.
This year we stranded in Boca Grande. And this is an unbelievable place. A small village with about 2500 citizens, no MacDonalds, no shopping malls. One hotel, one bakery, a few small shops. Nothing more.
Today we rented bicycles and drove down to the south end where the old lighthouse stands since more than 100 years. We were sitting on the dock of the bay watching the pelicans and the dolphins. And tonight we had the first really delicious dinner since we stayed in the US. What a wonderfull and extraordinary experience.
We could stay a few days more before we return to cold and dark Germany.
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Wow, thats cold. Can´t remember temperatures below 0 Celsius at Lotusphere. But thats not the only thing that is different this year.
No customer meetings, no partner meetings. I am out of business. Not that bad at all. Can see all whats happening here from a different and much more relaxed perspective. No need to turn the stuff I learned into money immediatly.
Twitter. The use of Twitter has become essentially for me. Can´t believe it, because I was so sceptical about microblogging. But Twitter is THE source of whats going on at Lotusphere. I am not sure if really someone outside the Lotus community here reads Live Blogging streams from one of the sessions, but to stay up to date its perfect. When I look around on Laptops nearly everybody checks Twitter streams all the time.
Content: No big bang at the Opening Session. But a continuous information flow all over the week. I think much better than the years before. I liked the smaller keynotes. The Unified Communication & Collaboration keynote was the best I have attended. The only disappointment was the Social Software keynote. I don´t like that style. But some people find it funny. For me it was naiv.
Products. Lotus portfolio has grown too much. To many separate products. They should consolidate the product set. Just remember Allan´s great thoughts on that topic. But: I am happy to see many products becoming more and more mature. Most of the things that were promised at Lotusphere 2008 are now there and usable. Huge improvements for the social software product portfolio Lotus Connections and Lotus Quickr. Hiuge improvements in the UCC product portfolio: All the things coming up in Sametime 8.5 will help IBM gaining new market share and deliver what they promised. Zero footprint web clients, no plugins, streamlined UI, many usefull new functions – Sametime Meeting Center is now a real competitor to WebEx & Co. Foundations: Hmm, still no idea when people in Germany will hop on that train. My thoughts on LotusLive remain unchanged. Necessary step, looks great, lets see how it evolves. Will test it in a real world situation this year.
Finally living in my Mac world without Lotus Notes as an one man company is still possible, even at Lotusphere. But learning from David Allen using Lotus Notes as his GTD tool makes me feel I will use Lotus Notes in the future again. Until then it would be great if Marco will release ebf.caldav server plugin to get what IBM should deliver: a calendar feed from Domino sources to use iCal even with an Domino backend.
See you at Universal Studios tonight.
Wow, thats cold. Can´t remember temperatures below 0 Celsius at Lotusphere. But thats not the only thing that is different this year.
No customer meetings, no partner meetings. I am out of business. Not that bad at all. Can see all whats happening here from a different and much more relaxed perspective. No need to turn the stuff I learned into money immediatly.
Twitter. The use of Twitter has become essentially for me. Can´t believe it, because I was so sceptical about microblogging. But Twitter is THE source of whats going on at Lotusphere. I am not sure if really someone outside the Lotus community here reads Live Blogging streams from one of the sessions, but to stay up to date its perfect. When I look around on Laptops nearly everybody checks Twitter streams all the time.
Content: No big bang at the Opening Session. But a continuous information flow all over the week. I think much better than the years before. I liked the smaller keynotes. The Unified Communication & Collaboration keynote was
So now it is official after the news leaked yesterday even before “Blogger´s Nachos & News Event“: IBM will implement ActiveSync protocol into Lotus Traveler. Timeframe is “this year”, which means end of 2009. So this is late, very late, but I do not want to complain too much. Finally IBM listened after last years IBM bashing.
With the implementation of ActiveSync they did it the right way. Now they could probably support Windows Mobile devices through active sync. And the question comes up why there are now two seperate ways of supporting Windows Mobile devices – SyncML and ActiveSync? Well, this all seems to be early stage, and we will see what we get end of the year. The new Traveler with ActiveSync will be integrated into the Domino 8.5 code stream. If customers want to enable iPhone sync they have to upgrade or at least setup one Domino 8.5 sync server as far as I understood.
For the Lotus Notes end user setting up his iPhone will be a strange experience:
He probably will have to choose Microsoft Exchange to enable sync with his Domino server. Can not imagine Apple adding other vendors to that list.
All in all a late but very good decision by IBM. I know many customers and especially executives who will love that announcment – if they be patient till end of the year.
So now it is official after the news leaked yesterday even before "Blogger´s Nachos & News Event": IBM will implement ActiveSync protocol into Lotus Traveler. Timeframe is "this year", which means end of 2009. So this is late, very late, but I do not want to complain too much. Finally IBM listened after last years IBM bashing.
With the implementation of ActiveSync they did it the right way. Now they could probably support Windows Mobile devices through active sync. And the question comes up why there are now two seperate ways of supporting Windows Mobile devices - SyncML and ActiveSync? Well, this all seems to be early stage, and we will see what we get end of the year. The new Traveler with ActiveSync will be integrated into the Domino 8.5 code stream. If customers want to enable iPhone sync they have to upgrade or at least setup one Domino 8.5 sync server as far as I understood.
For the Lotus Notes end user setting up his iPhone will be a strange experience:
He probably will have to choose Micr
There seem to be two main things people talk about in the hallways about this years news: XPages and “Click to Cloud”. While last years effort to meet the new requirements of a new IT world have been halfhearted this years announcments showed that IBM is serious about the cloud and the challenge to meet Google in the messaging and collaboration business.
With the announcement of the first partnerships (LinkedIn, Skype, Salesforce.com) and the acquisition of Outblaze there suddenly is momentum in the business. I think, this is an important and necessary move looking at the market where lots of companies currently testing and implementing services in the cloud. IBM thinks of these services as an extension of the existing corporate infrastructure to the cloud – so Business Partners and IT staff should not be scared.
But I think they should. The business model is changing fast. And extending an existing infrastructure seemless to cloud services does means its easy to move these services to the cloud too. The next step is only a small step if the first step works. So customers will move completly services like Mail, Instant Messaging, etc. to the cloud – and to the IBM datacenter.
What does that mean for Business Partners? Google has build a whole ecosystem around its cloud services. IBM has not. The Lotus partner ecosystem is mainly a Notes developer / admin ecosystem. They have to change and ask themselves how they can add value to LotusLive. With open standards, customers will not need anymore a “classic” Notes app to add an CRM service or a DMS service. Suddenly, the closed Lotus shop is an open shop. For many companies that provide today tools for managing Domino servers to its customers there will be no market if the servers are in IBMs cloud.
Again: From an IBM perspective this is a necessary step. IBM is focusing on solutions for its customers and not discussing the underlying technology. It does not matter for IBM if the Meeting Center technology behind LotusLive is Lotus Sametime or the scalable architecture the acquired to build the Unyte server. It even does not matter if Mail services are Notes based or Outblaze based – as long as it has one look and feel and is robust, open, scaleable.
I am very curious where this community will stand in two or three years and which will be the services business partners will provide.
There seem to be two main things people talk about in the hallways about this years news: XPages and "Click to Cloud". While last years effort to meet the new requirements of a new IT world have been halfhearted this years announcments showed that IBM is serious about the cloud and the challenge to meet Google in the messaging and collaboration business.
With the announcement of the first partnerships (LinkedIn, Skype, Salesforce.com) and the acquisition of Outblaze there suddenly is momentum in the business. I think, this is an important and necessary move looking at the market where lots of companies currently testing and implementing services in the cloud. IBM thinks of these services as an extension of the existing corporate infrastructure to the cloud - so Business Partners and IT staff should not be scared.
But I think they should. The business model is changing fast. And extending an existing infrastructure seemless to cloud services does means its easy to move these services to the cloud too. T
Time to wrap up the announcements from this mornings Lotusphere opening session. First we had a great start. Seated in beanbags right in front of the stage with access to a fixed LAN and power for our laptops was really great. IBM and especially Erica did a great job to make us feel comfortable. Beeing treated as a important person feels not that bad. And it was so much fun watching Twitter stream while having all the bloggers around me and commenting things that happened on stage.
This years OGS was different. This year IBM did not split the OGS like last year in two separat sessions. There was only one OGS, even if IBM claims to have 2% more visitors this year. Looking at the economic situation these are very good figures.
Although there was no big announcement this year nobody seemed to be bored. It was a well timed show, Blueman Group was really great – and Dan Aykroyd was, ok, at least a little bit funny. I enjoyed the OGS very much on my beanbag.
So what was in it this year:
It was Bob Picciano´s first Lotusphere as a Lotus General Manager – but probably not the first time he hears about the communities pains. His wife Deidra works – yes – as a Lotus Notes developer! I think he did a good job this morning introducing himself to the crowd.
I find it quiet unusual to put customers on stage to sing the Lotus song, but they did it short. One song for Notes (Coca Cola), one song for WebSphere Portal (Warren Buffet´s NetJets). That´s democracy.
Mobility. Yes. Last year I complained about IBM focusing to much on RIM when IBM announced the strategic partnership for the mobility market. This year it was a RIM only Show. Co-CEO Jim Balsillie on stage at the OGS and on stage at the Press & Analyst meeting. Blackberry client for Connections, ODF rendering on Blackberry aka Lotus Symphony support, new Sametime client for Blackberry, xPages support on Blackberry. Well, Symbian anyone? Did I hear iPhone sync support? Unfortunatly not. Nobody asked about Traveler, nobody talked about iPhone support in Domino. Talking about 10 billion mobil web users in 2010 I would doubt if they all will use RIM devices.
Kevin Cavanaugh did a great job announcing this years 20st birthday of Lotus Notes. 20 years is not an easy age. 20 year old boys hang around with their disruptive friends. They don´t know where they belong to. They are in search for orientation on life. A little bit like Lotus Notes. But unlike those 20 year old students Lotus Notes will save your companies money. Nice put.
Lotus Notes 8.5 shipped this month. Many new very cool features that I missed since a long time: iCal support in calendar, calendar federation, vCard handling in address book, (adress book federation coming in future releases!), and much more. XPages really revolutionizes the way of web development with Domino Designer. Mobile Device support in Domino Designer by helping developers easily manage different device resolutions and fit content for each device type. Lots of good news.
Lotus now has an App Store, too. Apple has an app store. RIM has an app store. Now Lotus opens an app store for partners and announces a partnership with OpenNTF.org. A good idea to push applications to existing and new customers to show them the power of the platform. Very good idea.
Unified Communication with lots of good news. Sametime 8.5 with a really good telephony integration, call forwarding with rules, instant audio conference rooms, permanent meeting rooms, record meetings and save the recorded meeting in Quicktime format, instant client side conversion of documents which you drag and drop into the meeting room and much more. Very good demo. Just select contacts from your Sametime buddy list, instantly open a conference room, and if you need your boss to make the final decision: simply drag and drop him into the conference room. Well done.
Breaking news for me: No Plugin download anymore when using the Meeting Center! This was in some customer situations the show stopper. Now it´s gone. Good move! And they did some improvements to cope with the firewall issues. I don´t know what exactly, but firewall issues have always been the second show stopper when offering Sametime as a webconferencing platform. Good news for those who compete with WebEx & Co.
Social Software for the enterprise: Yes, it looks like Lotus Connections grew up. Microblogging features with Twitter integration, a good looking Wiki feature, a much better UI. Many updates on Quickr. Lotus Mashups targeting the LOB users. Build your own Mashup, even build mashups with your private data without talking to IT. Remembers me of the good old Lotus Notes times when exactly this user group drove the success of Lotus Notes.
The Cloud. Lotus Bluehouse is not blue anymore and bleeds yellow now. And with the acquisition of Outblaze it was rebranded to – no, not Outhouse – it was renamed to LotusLive. LotusLive comes in different flavours, and LotusLive Engage contains all the service Lotus delivers as a product now as a service in the cloud. “Click to cloud” is the buzzword, and the offering is targeting enterprises who want to extend the reach of their Lotus products from the intranet to the extranet. And new customers, who talk today with Google and other SaaS companies. The killer argument is here: Lotus partners with LinkedIn for integrated contact management, SalesForce.com for CRM and Sykpe for telephony integration. Managing mail will be Outblazes part of the game.
LotusLive is available, I logged in and was really impressed. Have to check out later. But still I have my doubts how the channel should earn money with this. Will write a separate post about my thoughts.
Alloy. Branding is the hardest part. Atlantic is now Alloy. Only god knows why. I would like to invite the marketing guys to Germany explaining customers this new name. Alloy is the result of two years hard work. SAP and IBM worked together on the tight integration of Notes and SAP. They will offer a joined support for customers so it does not matter if they talk to SAP or IBM. IBM has the chance to push the Notes 8 client with its composite app features to SAP customers, and SAP will probably benefit from the Web 2.0 feature set of the Lotus portfolio. Sounds good, makes sense. Except the brand name.
So thats it for today. Will now join the Media Party and afterwards the JAMFest. Unfortunatly missed the Executive Q&A, but will read everything on Twitter, read it on blogs or hear the podcast lateron 
Time to wrap up the announcements from this mornings Lotusphere opening session. First we had a great start. Seated in beanbags right in front of the stage with access to a fixed LAN and power for our laptops was really great. IBM and especially Erica did a great job to make us feel comfortable. Beeing treated as a important person feels not that bad. And it was so much fun watching Twitter stream while having all the bloggers around me and commenting things that happened on stage.
This years OGS was different. This year IBM did not split the OGS like last year in two separat sessions. There was only one OGS, even if IBM claims to have 2% more visitors this year. Looking at the economic situation these are very good figures.
Although there was no big announcement this year nobody seemed to be bored. It was a well timed show, Blueman Group was really great – and Dan Aykroyd was, ok, at least a little bit funny. I enjoyed the OGS very much on my beanbag.
So what was in it this year:
It was Bob P
Just attended the Press & Analyst briefing. Mick Moignard about Bob Picciano´s answer to the big question: what happened to DB2 support in Lotus Domino?
NSFDB2 is dead, or at least, isn’t going to be resuscitated, according to Bob Picciano himself. In the Press briefing, he was asked where it was going, and he confirmed that it’s going nowhere. The difficulties of managing Notes unstructured data in a structured storage backend are too great. Instead, and this is the good news, the effort is being refocussed on making NSF truly great as the best, and only way, to store and manage Notes data using the best that IBM have to maintain and improve NSF. The way that came over was very, very clear and the implications are very clear. NSF is the backbone of Notes and Domino, and Notes and Domino are the backbone, the centre, the flagship of the Lotus collaboration portfolio.
Just attended the Press & Analyst briefing. Mick Moignard about Bob Picciano´s answer to the big question: what happened to DB2 support in Lotus Domino?
NSFDB2 is dead, or at least, isn't going to be resuscitated, according to Bob Picciano himself. In the Press briefing, he was asked where it was going, and he confirmed that it's going nowhere. The difficulties of managing Notes unstructured data in a structured storage backend are too great. Instead, and this is the good news, the effort is being refocussed on making NSF truly great as the best, and only way, to store and manage Notes data using the best that IBM have to maintain and improve NSF. The way that came over was very, very clear and the implications are very clear. NSF is the backbone of Notes and Domino, and Notes and Domino are the backbone, the centre, the flagship of the Lotus collaboration portfolio.
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Since I do not use a Domino server for my mail anymore I was very curious to see how the iPhone optimized iNotes Ultralite looks like. Lotusphere Online Mail comes now in in three flavours: tall (Ultralite), grande (Lite) and venti (Full). And I like the Ultralite client: very fast, iPhone look & feel, easy to use. But: Why do I have the choice? Wouldn´t it be much easier if the application detects my device and fits the UI automatically?
Unfortunatly I will not use iNotes Ultralite. Most of the time I am offline over here only using WLAN where it is available because of the roaming charges. Downloaded my schedule now as iCal file. Sorry, iNotes Ulralite. If you have an offline sync, I will give you another try.
Since I do not use a Domino server for my mail anymore I was very curious to see how the iPhone optimized iNotes Ultralite looks like. Lotusphere Online Mail comes now in in three flavours: tall (Ultralite), grande (Lite) and venti (Full). And I like the Ultralite client: very fast, iPhone look & feel, easy to use. But: Why do I have the choice? Wouldn´t it be much easier if the application detects my device and fits the UI automatically?
Unfortunatly I will not use iNotes Ultralite. Most of the time I am offline over here only using WLAN where it is available because of the roaming charges. Downloaded my schedule now as iCal file. Sorry, iNotes Ulralite. If you have an offline sync, I will give you another try.
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Last years trip to Orlando was worse. I had to spent the night in New York due to late arrival. This year I was on time – but I almost lost my sense of hearing. Eight hours of continuos chatting, crying and ranting on my right side.
I thought I had a reservation for a window seat, but when I arrived it was middle seat. Two russians on my right side, and the girl I had noticed before in the check in area in Frankfurt. Well, I love children, but I can not deny having thought about radical methods to stop that child from making me crazy. Her mother did not care. And her father was sitting very far away, different row, window seat of course. Probably my window seat.
So after 21 hours of travelling I arrived finally 2:00 a.m. Today I am not allowed to visit Business Development Day. I am press this year. So I will go shopping with Volker now and meet everybody tonight at the Welcome reception.
Last years trip to Orlando was worse. I had to spent the night in New York due to late arrival. This year I was on time - but I almost lost my sense of hearing. Eight hours of continuos chatting, crying and ranting on my right side.
I thought I had a reservation for a window seat, but when I arrived it was middle seat. Two russians on my right side, and the girl I had noticed before in the check in area in Frankfurt. Well, I love children, but I can not deny having thought about radical methods to stop that child from making me crazy. Her mother did not care. And her father was sitting very far away, different row, window seat of course. Probably my window seat.
So after 21 hours of travelling I arrived finally 2:00 a.m. Today I am not allowed to visit Business Development Day. I am press this year. So I will go shopping with Volker now and meet everybody tonight at the Welcome reception.
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This year everything is different. Last 15 years I was part of the IBM Lotus business partner community. Now I am not. Last 15 years I worked with Lotus Notes. Now I don´t. But one thing remains the same: I travel to Florida end of January and visit Lotusphere 2009.
This year I am part of the Lotusphere 2009 Blogger Program.
“The Lotusphere 2009 Blogger Program combines access to press conferences, key IBM executives, and one-time-only events designed to show bloggers a side of Lotus/Lotusphere they have never seen before. Bloggers in the program will have special access to senior Lotus executives, an exclusive advance-look at some news items, early access to the exhibit hall, and of course lots of time to visit conference sessions and speak with customers and partners. There will be surprises along the way and lots of opportunities to network with IBMers and other attendees.”
So thank you IBM for inviting me. It will be a great pleasure for me to attend this conference and look at it from a different perspective – personally and from a business point of view.
Looking back preparation for Lotusphere was easy in the good old times. There was an official Lotusphere site and – much more important – Gonzos Unofficial Lotusphere site. That was it back then.
Today when I finished my work, changed my mood to “Lotusphere” and started crawling through all the different Lotusphere sources I was really confused: Lotusphere Blogs all over the place, offical and unoffical Twitter streams, LinkedIn Groups, …
First thing now: Manage my schedule. The last years the Lotusphere session database worked pretty well for me as a Lotus Notes user. This year I want to have it on my MacBook and on my iPhone. No Lotus Notes installed. This will be the first challenge for today.
This year everything is different. Last 15 years I was part of the IBM Lotus business partner community. Now I am not. Last 15 years I worked with Lotus Notes. Now I don´t. But one thing remains the same: I travel to Florida end of January and visit Lotusphere 2009.
This year I am part of the Lotusphere 2009 Blogger Program.
"The Lotusphere 2009 Blogger Program combines access to press conferences, key IBM executives, and one-time-only events designed to show bloggers a side of Lotus/Lotusphere they have never seen before. Bloggers in the program will have special access to senior Lotus executives, an exclusive advance-look at some news items, early access to the exhibit hall, and of course lots of time to visit conference sessions and speak with customers and partners. There will be surprises along the way and lots of opportunities to network with IBMers and other attendees."
So thank you IBM for inviting me. It will be a great pleasure for me to attend this conference and look at it from a differen
Published on
January 15, 2009 in
Photo.
Herr Regelmann schaut sich die D90 genauer an und vergleicht sie mit der D70. Mir geht es ebenso wie ihm, dass es zwar wunderbare Vergleiche mit aktuellen Modellen gibt. Aber bisher fehlte mir der direkte Vergleich mit meiner D70. Wechseln oder nicht wechseln ist die Frage. Zwei ganz entscheidende Punkte veranlassen mich nun, doch ernsthaft über einen Wechsel nachzudenken:
Sensorselbstreinigung. Endlich. Mann, gingen mir die Flecken der unvermeidlichen Staubflusen auf dem Sensor bzw. Sensorfilter auf den S*ck. Natürlich hatte man immer genau dann vergessen, die Kamera zu reinigen, wenn ein besonders dicker Fleck sich vor den blauen Himmel gelegt hat. Ich kann nur hoffen, dass das Feature hält, was es verspricht.
ISO-Empfindlichkeit / Bildqualität. Hier hat sich gefühlt am meisten getan, die Bilder der D90 sind bei ISO 1200 eine Klasse besser als die 800er der D70.
Active D-Lighting verbessert Bilder in schwierigen Kontrastsituationen.
Ich hatte die D90 neulich schon in den Händen, und in der neonbeleuchteten Ladensituation machte sie mir einen hervorragenden Eindruck bei einigen Probeaufnahmen.
Braucht jemand eine gut gepflegte Nikon D70?
Herr Regelmann schaut sich die D90 genauer an und vergleicht sie mit der D70. Mir geht es ebenso wie ihm, dass es zwar wunderbare Vergleiche mit aktuellen Modellen gibt. Aber bisher fehlte mir der direkte Vergleich mit meiner D70. Wechseln oder nicht wechseln ist die Frage. Zwei ganz entscheidende Punkte veranlassen mich nun, doch ernsthaft über einen Wechsel nachzudenken:
Sensorselbstreinigung. Endlich. Mann, gingen mir die Flecken der unvermeidlichen Staubflusen auf dem Sensor bzw. Sensorfilter auf den S*ck. Natürlich hatte man immer genau dann vergessen, die Kamera zu reinigen, wenn ein besonders dicker Fleck sich vor den blauen Himmel gelegt hat. Ich kann nur hoffen, dass das Feature hält, was es verspricht.
ISO-Empfindlichkeit / Bildqualität. Hier hat sich gefühlt am meisten getan, die Bilder der D90 sind bei ISO 1200 eine Klasse besser als die 800er der D70.
Active D-Lighting verbessert Bilder in schwierigen Kontrastsituationen.
Ich hatte die D90 neulich schon in den Händen, und
T-Mobile in gekonnter Kundenbetreuungs-Manier:
Sehr geehrter Herr Kluge,
vielen Dank für Ihre E-Mail vom 12 Dezember 2008.
Sie erwarten völlig zu Recht von uns exzellenten Kundenservice. Bitte entschuldigen Sie, dass wir Ihre Erwartungen nicht erfüllt haben. Wir werden Ihre Anregungen aufnehmen, denn für uns zählt Eines ganz besonders: Ihre Zufriedenheit mit T-Mobile.
Vielen Dank, dass Sie sich für uns entschieden haben und herzlich willkommen bei T-Mobile!
Gern haben wir den T-Mobile Vertrag mit der Rufnummer 0171 xxxxxxx von XXXX auf ZZZZ übertragen.
Haben wir alles richtig erfasst? Geben Sie uns einfach kurz Bescheid, wenn Sie etwas ändern möchten. Und auch für Ihre Fragen, Wünsche oder Anregungen haben wir jederzeit ein offenes Ohr. Rufen Sie uns einfach an oder senden Sie uns eine E-Mail, wenn wir etwas für Sie tun können – wir sind rund um die Uhr für Sie da.
Mit freundlichen Grüßen
Schulligum und herzlich Willkommen. So ist das.
T-Mobile in gekonnter Kundenbetreuungs-Manier:
Sehr geehrter Herr Kluge,
vielen Dank für Ihre E-Mail vom 12 Dezember 2008.
Sie erwarten völlig zu Recht von uns exzellenten Kundenservice. Bitte entschuldigen Sie, dass wir Ihre Erwartungen nicht erfüllt haben. Wir werden Ihre Anregungen aufnehmen, denn für uns zählt Eines ganz besonders: Ihre Zufriedenheit mit T-Mobile.
Vielen Dank, dass Sie sich für uns entschieden haben und herzlich willkommen bei T-Mobile!
Gern haben wir den T-Mobile Vertrag mit der Rufnummer 0171 xxxxxxx von XXXX auf ZZZZ übertragen.
Haben wir alles richtig erfasst? Geben Sie uns einfach kurz Bescheid, wenn Sie etwas ändern möchten. Und auch für Ihre Fragen, Wünsche oder Anregungen haben wir jederzeit ein offenes Ohr. Rufen Sie uns einfach an oder senden Sie uns eine E-Mail, wenn wir etwas für Sie tun können - wir sind rund um die Uhr für Sie da.
Mit freundlichen Grüßen
Schulligum und herzlich Willkommen. So ist das.
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Published on
January 3, 2009 in
Travel.
Über Sinn und Unsinn der Flughafen-Sicherheitskontrolle habe ich mich schon oft geärgert. Erst neulich wurde mir der Kauf von 150 ml hochwertiger Kosmetikprodukte beim Rückflug zum Verhängnis – sie wurden entsorgt, könnte ja Sprengstoff drin sein.
Wie leicht es dagegen ist, statt Kosmetik eher Schießpulver mit einer selbstgedruckten Bordkarte an den Sicherheitskontrollen vorbei zu bringen, wenn man sich an die richtigen Mengen und die durchsichtigen Plastiktüten hält, beschreibt dieser wunderbare Artikel:
I had thought, though, that I might elicit a short conversation about the gunpowder. Mind you, I had packed the stuff safely. It was in three separate jars: one of charcoal, one of sulphur, and one of saltpetre (potassium nitrate). Each jar was labeled: Charcoal, Sulphur, Saltpetre. I had also thoroughly wet down each powder with tap water. No ignition was possible. As a good citizen, I had packed the resulting pastes into a quart-sized “3-1-1? plastic bag, along with my shampoo and hand cream. This bag I took out of my messenger bag and put on top of my bin of belongings, turned so that the labels were easy for the TSA inspector to read.
Mein Wunsch für 2009 wäre, dass diese lächerlichen Sicherheitskontrollen ein Ende haben. Wird wohl leider unerfüllt bleiben. Und zur großen Freude auf dem Weg in die USA in wenigen Wochen wieder zum Ärgernis werden.
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Über Sinn und Unsinn der Flughafen-Sicherheitskontrolle habe ich mich schon oft geärgert. Erst neulich wurde mir der Kauf von 150 ml hochwertiger Kosmetikprodukte beim Rückflug zum Verhängnis - sie wurden entsorgt, könnte ja Sprengstoff drin sein.
Wie leicht es dagegen ist, statt Kosmetik eher Schießpulver mit einer selbstgedruckten Bordkarte an den Sicherheitskontrollen vorbei zu bringen, wenn man sich an die richtigen Mengen und die durchsichtigen Plastiktüten hält, beschreibt dieser wunderbare Artikel:
I had thought, though, that I might elicit a short conversation about the gunpowder. Mind you, I had packed the stuff safely. It was in three separate jars: one of charcoal, one of sulphur, and one of saltpetre (potassium nitrate). Each jar was labeled: Charcoal, Sulphur, Saltpetre. I had also thoroughly wet down each powder with tap water. No ignition was possible. As a good citizen, I had packed the resulting pastes into a quart-sized “3-1-1? plastic bag, along with my shampoo and hand cream. T
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KLUGE.DE ist die private Website von Alexander Kluge. Ich bin Berater an der Schnittstelle zwischen Informationstechnologie und Organisationsentwicklung. Ich lebe und arbeite in 
