Archive for the 'Enterprise2.0' Category

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Schlagende Verbindung

Watch live streaming video from ibmwebcastgermany at livestream.com

Mittwoch war Enterprise 2.0 Tag. Oder Social Business Tag. So nennt es IBM – auch wenn es leider ständig zu der Frage führt, ob wir uns jetzt im Bereich “Soziale Dienste” verdient machen.

Abgesehen von dem unglücklichen Namen macht aber IBM anscheinend vieles richtig. Und da Kommunikation und Kollaboration die ureigensten Ex-Lotus Themen sind, rennt die Gemeinde mit. Das halte ich auch für richtig. Ein bisschen IBM und viele Kundenreferenzen. Es war eine gelungene Verbindung zwischen Inhalten und einem schönen Veranstaltungsort im Porsche Museum.

Die Lösung der sozialen Frage heißt bei IBM jetzt Connections 4.0 und macht in dieser gerade erschienen Version einen sehr guten Eindruck. Kunden wie Bayer, hansgrohe oder Bayer sehen das anscheinend auch so.

Insgesamt also ein schöner Überblick über die Herausforderung, Informationen im Unternehmen auf neuen zeitgemäßen Wegen bereit zu stellen und die Mitarbeiter in Prozesse einzubinden. Über IT hinaus strahlt das Thema auch aus. Die diskutierten Fragen im Zusammenhang mit der Einführung von Enterprise 2.0 Technologien wie “Brauchen wir vielleicht bald keine Führung mehr?” oder “The End of the Org Chart?” zeigen das deutlich.

Also: Hat Spaß gemacht und war lehrreich. Danke für die Einladung. Nur ein Wunsch, liebe IBM: Die Bereitstellung der Videos komplett ohne Beschreibung und ungeschnitten mit bis zu 20 Minuten Standbild ist extrem unglücklich. Es wäre gut zu wissen, was eigentlich in welchem Mitschnitt steckt. Da es auch immer noch keine bereitgestellten Slides gibt, würde wenigstens das Tagging der Videos helfen.

Ganz große Antwort

Geniale Antwort des katholischen Theologen und Psychiaters Manfred Lütz in der gestrigen Frankfurter Rundschau auf eine der üblichen einfallslosen Fragen:

Aber ist die Arbeitswelt nicht tatsächlich belastender geworden. E-Mails, Smartphones, Erreichbarkeit rund um die Uhr?

Im Dreißigjährigen Krieg waren die Leute rund um die Uhr für die Schweden erreichbar. Das war viel unangenehmer.

Das sitzt.

Ko-Konsum & Co

“Der Zugang zu Gütern wird wichtiger als ihr Besitz.”

Paßt zum gestrigen Thema. Der neue ElRep.

Wolkenkuckucksheim

Gestern war viel Aufregung. Google Drive ist da. Kleine Bestandsaufnahme in der Klugen Welt:

  • Dropbox. Schluckt alles, synchronisiert zuverlässig auf alle Plattformen. Privat und beruflich derzeit unentbehrlich. Einziger bezahlter Dienst im Klugen Universum, da mittlerweile in vielen Projekten mit vielen Gigabyte an Daten im Einsatz.
  • Google Drive: Google Apps ist mehrfach im Einsatz bei vielen Klugen Firmen. Mail, Kalender, Kontakte. Auch unentbehrlich privat und beruflich. Google Docs hat sich nur für bestimmte ausgewählte Einsätze bewährt, wenn man gemeinsam Dokumente bearbeiten will. Als gemeinsames “Laufwerk” war es komplett ungeeignet. Mit Google Drive bekommt man nun das LAufwerk untergeschoben und behält die kollaborativen Stärken, über die Dropbox nicht verfügt.
  • iCloud: iOS Backups aller i-Devices, iTunes Match. Aber keine “personal productivity” oder “collaboration”. Da hat sich Google Apps als flexibler erwiesen.
  • SkyDrive: Kaum genutzte 25 GB Storage, aber lustigerweise an einem entscheidenden Punkt sehr gut geeignet: Transfer von PPT, DOC und Co auf iOS, dort bearbeiten z.B. in Keynote und direkt zurück-synchronisieren aus Keynote. Geht mit Dropbox nicht, geht natürlich mit iCloud, aber nur ohne Ordner, oder alternativ mit Evernote. Alles nicht hübsch. Daher das SkyDrive-Vehikel.
  • Google Drive ist derzeit noch nicht für meine Google Apps Domains verfügbar. Kommt dann halt etwas später. Es sieht so aus, als würde ich einige Themen von Dropbox nach Google Drive schieben. Denn Drive kann Collaboration – das wird in meiner Arbeits- und Projektwelt entscheidend sein.

    Und die gestrige Aufregung um das Kleingedruckte? Die Aufregung wird derzeit belächelt. Aber insbesondere in diesem Land ist man da extrem vorsichtig. Der Punkt ist nicht, dass mir gehört, was ich in Google Drive ablege. Im Gegensatz zu anderen Diensten räumt sich Google Rechte über das Ende des Vertrags hinaus ein. Das ist ein Schönheitsfehler. Vermutlich wird es da noch zu Klarstellungen oder Korrekturen kommen.

    Eine gute Übersicht über die Cloud-Storage & Sync Lösungen findet man -> hier.

    What happens in an Internet Minute?

    Berlin – a startup ecosystem

    Wow, TechCrunch visits Next11 and fell in love with Berlin: London Is Gonna Be Pissed, But We Prefer Berlin for Startups:

    Ecosystem-wise, Berlin has some things going for it that most Western European capitals lack. For starters, it’s cheap to work and live there. Culturally and historically, Berlin is a more natural gateway between Europe’s mature Western economies and the surging talent in Eastern Europe. And Berlin has a surging creative class, largely made up of transplants. It’s become the place where misfits in Europe– people who want to be artists and creators, people who don’t fit in rigid social structures of cities like London– flock to do what they want.

    That risk-taking, misfit creative class doesn’t always give rise to out-of-the-box startups, but it was a crucial ingredient in the development of startup ecosystems in San Francisco and Tel Aviv. It’s also something that London has long been criticized as lacking.

    If London feels like a European New York; Berlin feels like a European Portland or an Austin or a Boulder. And perhaps one day a European San Francisco.

    So we feel we are at the right place to start our new venture. Stay tuned.

    Where all tech companies are heading…


    found at geekosystems.com via Ragnar

    The Business Value of Surprises

    I still have my doubts there is a fast way to convince german customers about “getting social”. But the message IBM sent out at Lotusphere 2011 is right, and IBM leads the discussion about integrating business applications the Facebook way.

    This is an articel worth reading on forbes.com about “IBM’s Strategy to Manufacture Social Networking Surprises“:

    … The news feed from Facebook or LinkedIn is one of the first ways people encounter surprising information that expands understanding. You might see that someone in your network is having a party, getting married, or has gotten a new job at a company you want to do business with or left a company he or she had been at for years. In a consumer environment, Amazon’s book recommendations give us new ideas about relevant content. In both contexts we find out information we were not looking for. That’s what I mean by surprise, an expansion of what is on my mind. I distinguish this from serendipity, which is having the good fortune to encounter something beneficial. Modern systems intend to create surprises instead of leaving them to chance.

    Contrast this with most of the business tools we use. There is almost zero potential for surprise in most of our environments. Our email inboxes are about the only place we can truly be surprised by something. In most other business applications, we get answers to questions that we have asked…

    -> Read on

    Here Comes IBM

    What that means for IBM in 2011 is that this year they’ve decided to fully embrace social business – and to not only eat their own dogfood but to breed their own dogs. That’s the level of their commitment. … Their level of commitment is astounding and potentially game changing.

    Why?

    Because a $100 billion company is driving all their resources into transforming their company into a social business. They aren’t just selling it, they’re doing it and evangelizing it and marshalling whatever they have to so that it will be globally hugged.

    Good thoughts on Lotusphere 2011 on -> zdnet

    Lotusphere

    Socialsphere. Cloudsphere. Lotusphere? This Lotusphere was about “Social Business”. I do not like that term very much. I used to talk about Enterprise 2.0. But as IBM spreads the word now, we will use it in the future anyway.

    It was my 12th Lotusphere, and for sure this was an historic Lotusphere. Not only for seeing “Lotus” disapearing slowly, but for the fact, that we talked about so many interesting things over the last few days – but less about Lotus Notes than ever. Lotus Notes is still there, it is mature, it is a big pile of software code which still grows from time to time. So while we were talking about Activity Streams, Followers, Share Buttons, Embedded Experiences I asked myself. What does that mean for Lotus Notes?

    Perhaps it is now the time to de-assemble the whole client? Break it up into browser based components? Componentize, like I wrote back in 2005? I have my doubts. The last years we saw the client grow and grow, thanks to Eclipse. Was it really a good idea to wire things in the frontend to multiply problems by thousands which would be there only one time if you integrate at the backend?

    Of course future versions of Lotus Notes will integrate seamless into hybrid- and on-premise-components in the backend. People will not care anymore if this is a Websphere, Lotus Domino or another backend. IBM will tell customers to migrate the services / applications to LotusLive. And if the pricing and service quality good, customers will follow IBM. So what stays? A really fat Notes Client which renders basically HTML-Code from XPage enabled Notes Databases? Will Lotus Notes get social by replacing the good old inbox to an “social inbox” aka Activity Stream?

    I am not sure. It will be long way for german customers to understand the message. I talked to several companies from Germany. Most of them run test environmens with Lotus Connections. Some are in stealth mode by making the service public to employees – but they better don´t talk about this with the CFO.

    As I read the postings from the analysts (Gartner, Forrester) I see they liked the message. Maybe because IBM followed the analysts message.

    So we all are on our way to the top right of Gartner´s Magic Quadrant.

    Dr. Andrew McAfee @ Lotusphere 2011

    Watch live streaming video from ibmsoftware at livestream.com

    This is Dr. Andrew McAfee, who initially used the term “Enterprise 2.0″ and wrote a book about it. So if you have not seen the keynotes at Lotusphere – you should see the first 16 minutes of this video from the Technical Keynote.

    There are other videos available -> here.

    People Centric vs. Content Centric

    So this is the kind of session you will like at Lotusphere.

    SocialSphere

    Lotusphere 2011 is about a thing that is called social business. It is about adopting technologies from social software tools we use in private life every day for business. It is about redesigning our traditional software tools for commmunication and collaboration into a new set of tools that meet the needs of todays employees. Working together the Facebook way.

    After several session about social software, Enterprise 2.0 and our fast changing world of communication I try to put together the pieces I learned.

    First there are many important buzzwords:

    Activity Streams. No, these is not Activity Explorer Next, it the Facebook way of presenting the “river of news”. The news may come from everywhere. Your mail file, your Notes application, your Siebel system, SAP or the feeds of external sources you are subscribed too.

    Embedded Experience. You will live in your activity stream of information, to dos, e-mails, videos, documents – and you will stay there. A click on a report will show you the embbed view of the – of course – Cognos charts. Think of the way Twitter presents links or pictures when clicking in the river of news. Its everything right there in your browser window.

    To sort this all out, you need Analytics. On facebook you have to deal with all that content that put your friends in your stream. Funny links, new youtube videos – it really doesn´t matter if you miss something. But you should not miss important things that are related to your work. So this is why IBM says “analytics, analytics, analytics”. The system will decide whats important – based on your settings, but also based on some kind central intelligence service in your company. The analytics engine will constantly make recommendations for a better decision making process. This means: You will only see whats important for your work and for the quality of your decisions. And management will analyze all the streams outside (think of brand awareness on twitter, etc) and – if corporate and legal policies let them do – the streams inside the organization.

    Sharing. Share everything. With a Facebook like sharebutton. Right within the information flow, from your activity stream. Ad content, no matter what it is. Videos, documents, or just a short twitterific note – in this case with more than 140 chars.

    And finally Content Management. The things you share have to be stored somewhere. So this is why Content Management from IBM is now social.

    Mobile? Well. In my opinion there will be no separation anymore. Mobile or not? It simply does not matter. IBM will deliver the Activity Stream to every device. Notebook with all kinds of browsers, iPhone, Android, Blackberry or iPad and Playbook. It – does -not – matter.

    This is the vision as far as I understand it. And I think this vision of working together the very good approach to our brave new workplace. It is not about building a robust, scalable, secure, IBM version of Facebook. It is about learning from social networks how people want to communicate, collaborate – and to coordinate the business processes.

    So the pieces fit together. I can see clearer now, what they tried to explain monday morning.

    Where does that leave Lotus products? Thoughts about this a little bit later.

    IBM loves Social Media – where does that leave Lotus?

    First of all: I love learning about IBM´s approach to adopt social media for business. It is great to talk about this here at Lotusphere. This is one of the main reasons why I am here.

    The mission for IBM: Deliver robust, scalable and secure technologies that enables companies to adopt social media technologies to drive business, respond fast to market needs, etc.

    Most of the examples of the CIOs at the keynotes yesterday and today are about connecting people and knowledge. Finding the right people with the right expertise, connecting in real time, working together on projects at any time and any place. You heard that before? Right. This is still the same discussion. Roll back 10 years and see the slides about Knowledge Management. And 20 years history of Lotus Notes show us: It is always about enabling people to communicate, to collaborate and to coordinate the business processes. About handling unstructured data. And much more. Still hot, today probably much more important than 20 years ago. So far I really enjoy what I hear at Lotusphere 2011.

    But where does that leave Lotus?
    There are a few thousand attendees at Lotusphere. Most of them have been here for more than one time. Some of us visited Lotusphere ten or more times. Most of attendees still fight with their Domino Infrastructure, they roll out Notes 8.5.2 because the end of Notes 7 is near, they have to maintain Notes applications that were build with Notes 5 or 6 technologies. When I talk to these guys I realize: What IBM talks about in the keynotes at this conference is far far away from most attendees reality. Even more far away when you work for a non US-company – let´s say in Germany.

    If these guys return home and spread the social media word, the boss will cut their budget. Facebook-like applications? Twitterize our messaging infrastructure? Share-Buttons? Rollout a complete new social software infrastructure? The CIO will ask: Are you nuts? If not – the CFO will ask that question.

    I know all the pros to engage NOW in social media technologies. But I fear IBM is up in the cloud, too far away from the customers needs. The analyst say: Companies who adopt social media technologies are more succesfull. I would say: There is no causality. There might be a coincidence, meaning succesfull companies often are engaged in social media, they live the Enterprise 2.0 way. But I don´t see companies becoming successfull by adopting these technologies. This is much more a culture issue. But besides a few CIOs, analysts and press people there are a few thousand people here that would have loved to see some more Notes and Domino related stuff – not only in the very good sessions, but in the keynotes.

    Update: Excellent statement from Bob Balaban on vowe.net.

    Hello again, Lotusphere

    So here we are again.

    I missed last years event. 2009 I was honored with the “10+ Medal“. I guess it´s my 12th Lotusphere.

    Made it in time to Orlando. Flight was ok. Immigration was unusual easy and fast. Flight from Washington to Orlando was not packed as I expected. At this time usually all the flights to Orlando are fully booked. A bad sign for the number of attendees?

    Anyway. Met some nice folks at the airport and shared a Taxi to the Dolphin. Had a beer with Ortwin. Everything is fine.

    So I am curious, if Notes is still alive, if Connections is the new star, why Foundations had to die, etc. The answer is probably 42.

    Social Media in Unternehmen

    Social Media in Unternehmen
    Sehr schöne Zusammenfassung des aktuellen Stand zum Thema Social Media in Unternehmen von Holger Schmidt.

    Top Ten Wireless Predictions 2011

    Juniper Research predicts the wireless future for 2011:

    1. Surging Mobile Data Traffic Will Continue to Test 3G Network Capacity
    As we predicted at the end of last year, 2010 was the year in which the surge in mobile data traffic, driven by the consumer smartphone boom, began to place the 3G networks under severe strain. A number of network operators have responded by introducing tiered data pricing – a trend which will undoubtedly increase – but as smartphone adoption continues apace, network capacity will be sorely tested in 2011. Tiered pricing (and the use of WiFi as capacity relief) may serve to alleviate the problem to a certain extent, but until we see mass deployments of LTE networks (and, equally important, devices that are LTE-capable), then operators face a nervous period of attempting to manage the transition.

    2. Augmented Reality to Enhance Mobile Games and Retail
    Augmented Reality, or AR, has largely been used in local search and reference applications thus far, but is now attracting the attention of the retail industry. Given its potential to geotag products or locations with brand/campaign-specific information, as we near the end of 2010 a raft of major retailers and brands (including eBay, H&M and Carlsberg) are releasing apps with an AR element. With Apple opening its accelerometer and gyroscope APIs to mobile Safari developers, there is also an opportunity for AR-enabled web-based apps. Also expect to see an increasing number of AR-based games – THQ Wireless’ forthcoming Star Wars Arcade: Falcon Gunner likely to be the first of many such titles.

    3. Cloud-Based Operating Systems are Launched
    So far mobile operating systems have followed their PC-based cousins, the structure for which was formulated when the web was in its infancy. Consequently, with the web having taken-off, for some time now industry figures have been talking about the potential for applications to run from a “cloud”. Google announced the start of new project, the Chrome cloud OS in 2009; and the latest is that it will be launched in early 2011. With network reach and reliability reaching a point where cloud-based solutions can be considered viable, and remote servers already being used to allow the mobile internet and email, we believe 2011 will see the launch of the first cloud OS for mobile.

    4. Mobile Banking will become a “must-have” when opening a new account
    Banks in developed countries will harness the power of the app and the smartphone to provide their customers with a much improved and personalised service experience. The sign-up process will be a simple box to tick in account opening processes (where it isn’t already) from banks that are keen to make life easier for customers by proving the ability to manage their money on the move in what might otherwise be dead time.

    5. Mobile Devices Begin to Replace Credit Cards
    2011 looks like the year when, in some countries at least, using your phone as a credit card for lower value purchases will become a reality. Google recently announced that NFC (Near Field Communication) technology will be supported in the next release of Android – 2.3 or “Gingerbread”; a natural step, given it already offers several mobile commerce apps and services including shopping, coupons and products search. Also, Nokia’s C7 handset has an NFC chip included, which will be activated in 2011, and rumours of Apple’s next iPhone including NFC refuse to die down. A word of caution: it won’t all happen at once as stores need to deploy contactless readers, and more problematically, it is dependent on user preference; however, as with Bluetooth and cameras, we will see NFC in new devices whether we want it or not.

    -> Next five predictions

    What if Peter Drucker Taught Enterprise 2.0 Strategy?

    Very good presentation by Mark Fidelman. Worth to spent the time and think about enabling people to collaborate.

    Der Mensch ist Mittelpunkt. Der Mensch ist Mittel. Punkt.

    Das CIO Magazin schreibt über Forresters Technologie-Trends. Forrester hat Technologie-Trends nach den Kriterien Einfluss, Neuheit und Komplexität bewertet. Hier sind die Top 5:

    1. Business Intelligence der nächsten Generation: Dieser Trend kombiniert Echtzeit-Zugriff mit Agilität und SB-Service. Die Veränderung hin zum Echtzeitzugriff wird sich auch auf andere Prozesse wie Dienste rund um Datenqualität auswirken.

    2. SOA wird Mainstream. Forrester spricht von policy-based SOA und geht davon aus, dass diese SOA-Dienste besser an Strategien und Regeln ausrichtbar sind.

    3. SaaS und Cloud-basierte Plattformen werden zum Standard. Wer beim Einsatz einer neuen Applikation daran denkt, einen Server zu holen und ihn im Rechenzentrum aufzustellen, ist seiner Zeit hinterher.

    4. Systemmanagement ermöglicht kontinuierliche Virtualisierung. In den kommenden drei Jahren wird die Expertise in diesem Bereich stark zunehmen, um den Anforderungen gerecht zu werden.

    5. Bei Kollaborationsplattformen steht der Mensch im Mittelpunkt. Bei den Kollaborationsplattformen stehen nicht mehr die Dokumente sondern die Menschen im Mittelpunkt. Es wird vielmehr um die Interaktion der Menschen im Unternehmen gehen

    Punkt 5 ist ja quasi mein Beritt, und es freut mich, dass das Thema Kollaboration wieder in neuem Gewand mehr Aufmerksamkeit bekommen soll – nachdem vor Jahren im Rahmen des Knowledge Management Hypes leider zu Tode geritten wurde.

    Nur: “Der Mensch ist Mittelpunkt”. Das ist mittlerweile so platt, dass man es auch nicht mehr hören kann. Der Mensch ist Mittel. Punkt. So vor zwanzig Jahren schon eindringlich formuliert, meines Wissens vom Herrn Sattelberger. Oder besser: Der Mensch braucht Mittel, Mittel zur Zusammenarbeit, zum gemeinsamen Arbeiten an Ergebnissen, unabhängig von Aufenthaltsort, unabhängig von der Zeit, synchron und asynchron. Das ist es, was in der neuen Arbeitswelt immer wichtiger wird. Insofern eigentlich nichts neues, aber eben mal wieder oben auf der Agenda.

    Zu Recht.

    Google Apps Upgrade

    Just upgraded my Google Apps account – and moved all services that still were linked to my private Google account to my kluge.de account.

    So be aware of some requests in your inbox.